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Behavioural competence objectives - Topic MANAGERIAL

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MANAGERIAL LEVEL – over 150 behavioural competencies forUS$50

TOPIC AREAS:

Leadership – negotiating skills – business continuity

SAMPLE OBJECTIVES and COMPETENCY LEVEL

Describe ways in which poor performance of an employee can best be dealt with

Awareness

List the methods used when coaching others

Awareness

State the meaning of Key Performance Indicators (KPIs)

Awareness

Provide evidence that you have worked with Senior Management to develop the long term vision and future strategies for the organisation/company

Skill

Provide evidence where you supported another colleague through the management of a difficult situation eg. a low performer or discipline/grievance situation through to resolution

Skill


Purchase downloadable Technical & Managerial Job Competencies for your Company's Job Profiles.

The competence statements/objectives have been given a suggested level of Awareness, Knowledge, Skill, (Mastery also in some cases).

The definition of each of these levels is as follows:

oAwareness- Understand at a basic level only. The objectives at this level are most suited to a Trainee or someone who needs background knowledge of the subject but it is not their main job role.

oKnowledge- Can describe, contribute, explain and work within guidelines (usually theoretical). These objectives are general background knowledge of the topic area and would be most likely to be used as direct questions by the person assessing their competence.

oSkill- Working with a minimum of supervision, coach and guide others. These objectives are usually practical, requiring the person assessing competence to observe the practical task being carried out or observe the result of the task eg. a finished article, report or paper etc.

oMastery- Can innovate, originate, troubleshoot, define new standards, considered to be an expert in that field. These objectives may be suitable for a Supervisor leading a Team right up to higher level management. PLEASE NOTE: not all topics have Mastery statements

All purchases include a copy of ‘How to Create a Competence Profile’ to enable your Subject Matter Experts to further develop specific competence statements for your organisation. By necessity, this material is generic and in some cases may need to be tailored to your organisation’s equipment, processes and practices.

·We are constantly adding to our database and would be happy to consider writing future topic material suitable for your industry sector.